Ratchet, the faction of the city Rachet on Kalimdor's central east coast in Northern Barrens, is run by goblins, a corporate group known as the Steamwheedle Cartel a splinter group from the Venture Company, who first built the port town for trading with Orgrimmar. It is initially a neutral faction and quest hub to both Horde and Alliance. A ferry conveniently connects Ratchet to Booty Bay.

Reputation

Most of the quests to raise reputation with Ratchet and the Steamwheedle Cartel are located in the Barrens and Desolace. Having a friendly or higher reputation will make the guards help you in case of initiated violence against you.

If you are Hated with Rachet, you can do the repeatable quest Mending Old Wounds to get back to Neutral.